The Company provides specialist removal of open or closed-cell spray foam to facilitate a visual inspection by a RICS surveyor. The Company is a removal contractor only; we are not structural engineers or mortgage brokers.

Mortgage-ability: We provide no guarantee that the property will meet the lending criteria of any specific bank or building society. The final decision rests solely with the lender and their surveyor.

Liability: The Company shall not be held liable for any loss of sale, declined mortgage applications, or financial "down-valuations" following the removal process.

By instructing the Company, the Client acknowledges that spray foam removal is a high-impact manual process. Older properties, particularly those with lath and plaster ceilings or loose joists, are at an increased risk of incidental damage.

Ceiling Damage: We accept no liability for cracking, "blown" plaster, or partial/total ceiling collapse. This includes damage caused by vibration, foot pressure on fragile joists, or the failure of aged ceiling fixings.

Lath & Plaster: Due to the brittle nature of lath and plaster, the Company cannot guarantee the integrity of these surfaces and is not responsible for any repairs required following the removal of foam from the rafters above.

The adhesive properties of spray foam often cause it to bond permanently to the internal roof linings.

Membranes & Sarking Felt: Tearing, perforation, or total loss of breathable membranes or traditional bitumen felt is an inherent and unavoidable risk of removal. The Company is not responsible for the replacement or repair of these linings.

External Tiles & Slates: The mechanical force required to strip foam from the roof underside can cause tiles or slates to shift, crack, or lose their seating (especially where "nail sickness" is present). The Company accepts no responsibility for external roof damage or subsequent leaks resulting from these works.

The Company is not accountable for any structural issues discovered once the foam is removed, including but not limited to:

Timber Decay: Rot, woodworm, or moisture damage caused by the insulation's presence or the property’s age.

Latent Defects: Damage caused by the original foam installers or inherent faults in the building’s construction.

Minor Abrasions: Superficial scuffs or tool marks on timber rafters are a standard result of the removal process and do not constitute damage.

It is the Client’s responsibility to identify and disclose the location of all electrical wiring, plumbing, or gas lines encased within the foam. The Company accepts no liability for damage to "hidden" utilities that were not clearly marked or were installed in a manner that made them impossible to detect during the removal process.

Debris & Dust: While the Company uses protective measures, the removal process is extremely dusty. We are not liable for cleaning or damage to household goods/furniture not removed from the work zone by the Client.

Right to Suspend: If the Company identifies that the roof or ceiling is in a state of imminent collapse, we reserve the right to halt works immediately for safety. Any costs associated with structural stabilization shall be the Client's sole responsibility.

The "Vibration" Clause: Protects you from old ceilings falling down just because you were walking or working above them.

The "Inherent Risk" Clause: Defines felt damage and tile movement as unavoidable, meaning you aren't "negligent"—it's just a part of the job.

The "Lender" Clause: Clearly states that even if the foam is gone, if the bank says "no," that isn't our fault.